The FCCH Ohana would like to invite you to participate in our annual Trade Mission to the Philippines.
The presidents of the three ethnic chambers of Commerce – Korean, Filipino, and Chinese – worked with their respective leadership teams to communicate and gain consensus on the merger between Hawaiian Electric and NextEra.
The merger has critical implications to small businesses on the island which is a primary concern of the three chambers.
The Tri-Chamber leadership teams believe that the merger will lessen the state’s reliance on oil production and help the state achieve its long term goal of 100% renewable energy.
The Filipino Chamber of Commerce of Hawai’i was featured at the JAIMS (Japan – America Institute of Management Science) Model for Innovation competition together with five other organizations. The remaining 5 organizations include the Oahu Club, YMCA, Mariposa Neiman Marcus, Waikiki Sand Villa, and Wood and Bucket Tapas Grill.
A group of students from the Philippines, Japan, and India worked with the FCCH team in gathering information concerning the issue presented. The team interviewed Sam Acosta (FCCH President), Constancio Paranal III (FCCH Director), Brandon Dela Cruz (FCCH Director), Dr. Roderick Labrador (UH Manoa Professor), and sent surveys via social media to the FCCH organization. After culling all the researched information, they conducted their analysis and formulated recommendations. The team presented their findings and solutions on November 17th before a panel of judges, organization representatives, and community members.
How to increase membership enrollment and retain existing members.
The group found that the root cause of the problem lies in the culture of the organization.
- Lack of structure and unclearly defined responsibilities,
- 70% of members don’t see added value in membership,
- The activities of the organization do not support the overall objectives,
- Lack of communication between the officers and members, and
- Lack of accountability and innovation
The group recommended an overall reorganization by driving down the values of the organization. They dressed three key areas: 1) Communicate, 2) Lead by Example, and 3) Recruitment.
- Improve communication internally and externally. FCCH should properly use its online and offline channels, refocus and improve the website, increase public relations in the business community, and give easy access for members to communicate with the organization.
- The FCCH officers and board should lead by example and live the values of the organization. The organization needs to have team building activities and professional education that will get the team and members involved. The members need to know and feel that the officers are involved and connected.
- Increase value and benefit to the members. Apart from socials and parties, FCCH should give members the platform to add value to the organization – programs and events.
The team expressed their willingness to stay involved with the organization as their analysis and recommendations were limited. The participants from the Philippines also expressed their willingness to help if and when FCCH proceeds with the Trade Mission.
Thank you very much for your time, cooperation, and kind words after our presentation. We truly hope that we were able to give justice to the Chamber and that our recommendations will be of use.
As we have previously mentioned, the team researched possible tools (free and online) that can help the chamber manage its membership as well as record keeping. We have likewise made a cursory research of possible sources of funding and advertisement for the chamber.
We understand time is very limited but we hope there is another opportunity for us to discuss these and our presentation as well.
Once again thank you. Mabuhay po ang FCCH!
Maraming Salamat to all those who made this collaboration happen.